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Frequently Asked
Questions
Please click on the topic
below to find fast answers to your important questions about
medical records.
How can I obtain my
birth certificate?
Questions about birth certificates should be directed to the
office of Vital Statistics, in Lee County, Florida,
239-332-9572.
Their web site can be found at:
http://www.lee-county.com/healthdept/vital.htm
Who has access to my
Medical Records?
Patient medical records are confidential and shall not
be released, nor the information contained therein disclosed,
except in accordance with legal requirements and Lee Memorial
Health System. Although the information contained within the
medical record belongs to the patient, patient medical records
are the property of Lee Memorial Health System. Patient medical
records are maintained in accordance with legal, accrediting,
and regulatory requirements.
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What is a legal
guardian, curator, or personal representative?
If the patient is deceased or lacks the capacity to
consent, copies of patient records may be released, upon the
written request to the patient's guardian, curator, or personal
representative. The requester shall present proof of court
appointment as guardian, curator, or personal representative.
The existence of a personal representative means a person
claiming to be the next of kin is not entitled to a copy of the
patient record, unless the personal representative authorizes
the release of the record, in writing, to the next of kin.
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What identification
is required to obtain a medical record?
Prior to the release of patient medical information, the
requesting party shall be required to provide proof of
identification by providing picture identification.
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How do I get a copy
of a patient's living will?
To obtain a copy of a patient's Living Will, the same
requirements must be met as a guardian, curator, or personal
representative.
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Who is considered
next of kin?
If the patient is deceased, the patient's personal
representative or the family member who stands in line of
intestate (without a will) succession shall provide
authorization.
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I used to be a
patient at Lee Memorial Health System, but I have moved. How do
I coordinate Out of State Transfers?
If you are out of the state of Florida and would like
your medical records sent to your doctor, please send a letter
requesting that your medical records be sent to your doctor,
including the name of your physician, his/her address, phone
number and fax number. Please include your full name, date of
birth, date of discharge, address and phone number in case we
need to contact you. You may print the Authorization of Release
page or the PDF file, fill it out completely and mail it in.
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How do I obtain my
child's medical records?
In general, the written authorization of a parent or
guardian is required to release patient records of a minor;
however, if a minor is authorized by law to consent to his/her
medical treatment, parents are not entitled to the patient
information and the minor is the appropriate person to provide
authorization for the release of his or her medical records.
Patient records of minors are otherwise governed by the same
rules that apply to the release of adult patient medical
records.
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How do I get a copy
of my Radiology Film?
To obtain a copy of your X-Ray film, you must call the
Radiology department directly.
Cape Coral Hospital:
239-424-2321
Gulf Coast Medical Center: 239-343-0118
HealthPark Medical Center: 239-343-6650
Lee Memorial Hospital: 239-343-2326
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