Overview

For Patients, Families and Visitors

Patient and Visitor Welcome to Lee Memorial Health System! We recognize that important choices must be made when selecting a hospital, and appreciate your confidence in us. Our entire staff promises to work hard to meet all of you and your loved ones needs and expectations-before, during and after your stay. We want to make your experience with us as comfortable as possible. Use the pages in this section to learn more about us and our patient services, and find out what to expect and how to get involved.

Choosing Lee Memorial Health System

Why Choose Us


Patient & Family-Centered Care

Patient- and family-centered care describes the way the healthcare team at Lee Memorial Health System partners with patients and families to ensure that the best interest of patients is the foundation of our care.


Patient Satisfaction


While You Are Here

What to Expect

Thank you for choosing Lee Memorial Health System for your healthcare needs. We work hard every day to meet—and exceed—your needs and expectations.


Pre-Registration

By using Pre-Registration, you’ll save time and increase the accuracy of information during your admission process.


Language Assistance

Lee Memorial Health System serves a diverse community and prides itself on offering a variety of language assistance services to our non-English speaking and Limited English Proficient (LEP) patients and their families.


Patient Rights & Privacy

We believe that effective patient care begins with the establishment of a partnership between the patient, his or her family, and our staff.


During Your Stay

Having to visit or be admitted to the hospital for any reason can be stressful, especially if you're not prepared. Knowing what your experience at Lee Memorial Health System will be like and making the necessary preparations ahead of time can help you relieve some of that stress and get the most out of your visit to or stay in the hospital.


Amenities


Patient & Visitor & Services

Our experienced and friendly patient relations professionals are here to help patients and family members who have questions, concerns, unmet needs, require special services and assistance or need disability-related accommodations during their visit or stay at Lee Memorial Health System.


After Your Stay

Lee Memorial Health System understands that care does not end after a hospital stay. We offer a range of services to assist with inpatient and outpatient rehabilitation, home health, special equipment needs, and assisted living arrangements.


Places to Eat & Stay

When patients are faced with short- or long-term inpatient hospital care, families and caregivers can stay comfortably nearby.


Locations & Directions


Other Helpful Resources


HCAHPS - Understanding the Patient Experience

HCAHPS - the patient experience


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