Patient Satisfaction

Caring People Caring For People

Patient and Visitor The physicians, providers and staff of Lee Memorial Health System and Lee Physician Group would like to thank you for choosing us for your health care needs. Every day we strive to improve our services and provide the best possible patient care.

Our mission at Lee Memorial Health System is to provide our patients with the highest quality health care. To accomplish this we want to hear about your experience with the health providers who helped care for you during your time with us. Lee Memorial Health System partners with National Research Corporation to help measure patient satisfaction. National Research Corporation conducts a random sampling of patients who have used various Lee Memorial Health System services. This includes services among the entire continuum of care, including a stay at one of our hospitals; visit to an outpatient facility or the emergency department; a physician office visit; inpatient rehabilitation; and Home Health.

We know that choosing a health care provider is an important decision and we appreciate your confidence in us. At Lee Memorial Health System our medical staff, nurses, hospital and administrative staff, and volunteers will provide the best possible care. Everyone within Lee Memorial Health System is dedicated to making your stay as comfortable and pleasant as possible. We wish you a full and speedy recovery.

We continuously look for ways to improve our services and welcome any comments and suggestions that might help us in our mission.

Your feedback is very important to us as we strive to make Lee Memorial Health System the best patient- and family-centered health care system possible.

HCAHPS - Understanding the Patient Experience

HCAHPS - the patient experience

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