Cardiac Concierge

At Your Service

Lee Memorial Health System offers a free concierge service exclusively for our cardiothoracic surgery patients. Just like the concierge at a fine hotel, the Concierge Desk helps to facilitate and coordinate the overall hospital experience for our patients and their families.

Located in the main lobby of both HealthPark Medical Center and Gulf Coast Medical Center, our Concierge Desk is staffed by professionals who are available to serve both patients and their families, and reduce some of the stress that comes from trying to take care of daily tasks from your hospital room. In addition to providing information about the hospital, our concierge can offer you access to a variety of services to help make the stay of patients and their families as comfortable as possible.

Your concierge is on hand for your convenience every weekday from 8 a.m. to 8 p.m. (EST) and 8 a.m. to 8 p.m. on weekends.

Contact the Concierge Desk at:
HealthPark Medical Center ..... 239-343-5322
Gulf Coast Medical Center ...... 239-343-1000 Ext. 73707

Services Provided

Below is a list of services for which the concierge can make arrangements on behalf of a patient or a patient's family at the expense of the patient or family.

Accomodations

  • Assistance with hotel and long-term housing reservations and providing discounts when available

Transportation

  • Assistance with car rental or lease service and maps
  • Arranging transportation service between the airport or hotel to and from the hospital
  • Arranging taxi or car service

Personal Services

  • Providing chapel and spititual services
  • Providing notary services
  • Meeting and assisting patient visitors
  • Celebrating patient birthdays and anniversaries
  • Arranging pet care
  • Arranging a therapeutic pet visit in the room
  • Providing information about leisure activities for family members

Business Services

  • Purchasing stamps
  • Providing clerical services, such as faxes, photocopying and mailing
  • Arranging wireless access

Dining

  • Providing an area restaurant guide
  • Arranging hospital dining

Gift Arrangement & Delivery

  • Assistance with flower purchase and delivery arrangements
  • Assistance with gift basket purchase and delivery arrangements
  • Assistance with cards

Courier Services

  • Coordinating errands
  • Arranging special delivery

Related Resources:


Treatment & Care

Lee Memorial Health System offers many surgical and medical procedures
for heart and vascular conditions.

Learn More

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