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Why are bills so complicated?

Medical bills contain lots of codes and descriptions that may be hard for you to understand. That's because medical billing systems are primarily set up to facilitate payment from insurance companies and government programs like Medicare and Medicaid. These payers require bills to be submitted and formatted using specific diagnosis, treatment and supply codes or the bills won't get paid. On one hand, this benefits patients because it makes the claims and billing process easier for their insurance companies and reduces the likelihood of rejected claims. On the other hand, it's hard for our patients to understand the exact charges on the bill and what they mean.

Contact us if you have questions
We're here to help you understand what you're being billed for and how the medical billing process works. We've included lots of information in this site, but also are happy to meet with you one-on-one in person or over the phone to review your account. Click here to request an appointment or callback.

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